Frankie's BubbleTea | Matcha | Vietnamese Food - Hilversum

Khaoula Bellali

Ik heb boba tea besteld ik heb brown sugar milk tea ik vond het echt niet lekker en je drinkt heel weinig en heel veel ijsblokkjes ik heb een Tip voor frankie,s bubletea kun je nieuwe maken maken zoals:brown sugar alleen met melk en tapioca pearls en strawberry met alleen melk en tapioca pearls. En een top is echte mooie naam en wel lekkere andere boba tea,s smaken doei

Yury Nabiev

Their bubble tea is great. But it is in the wrong hands, the owners do not care about the customers, the store was closed on Saturday at 12:30 PM. We spent a lot of time parking and we were going to this cafe specially. When we got to the cafe, it was closed and there was not even any sign. Very sad that such a wonderful business is in such hands. I'm very sad ? Customer focus is, to put it mildly, very poor!

Simon

By far the best bubble tea in Hilversum!
I became a regular within weeks ? Frankie and the rest of his crew are always super nice and happy to chat every time I visit.

Have tried the majority of the menu by now mostly the milk teas and cheese foam fruit teas. Everything on the menu is really delicious. my favorites are the brown sugar Flambe, jasmine milk tea, lychee cheese & Mango cheese.

Looking forward to trying the ice cream as they look amazing as well! Really glad this shop popped up in my town & can't wait to see it grow in the coming years!

Sandra Herrero

Cute place in the centre and friendly staff! So far my favourite bubble tea in Hilversum! I loved my Matcha Latte and I will come back for more! Thanks! ?

Diana Werther

Bubble Tea,
Echt ein tolles Lokal dafür. Waren schon 3 mal dort und bis jetzt immer zufrieden. Hatten jedes mal einen anderen Tea. Sehr zu empfehlen.

Besonders lobenswert sind die Becher. Sind geeignet um wieder verwendeten zu werden.

Mitarbeiter sind freundlich und hilfsbereit. Beraten auch gerne bei Unentschlossenheit(: .

Kommen gerne wieder und empfehlen es natürlich weiter.

Emma S.

Best bubble tea in Hilversum. I especially love their taro coconut drink with tapioca pearls. Their fruit teas are also really fresh and delicious. They have a loyalty program where you get a stamp each time you buy a drink and with a full card (8 stamps) you get a free drink of choice. The employees are always very kind and I love coming here.

Yu-Lun Chen

Update: The owner took my feedback seriously and addressed the problem properly. He said the store now changed the machine that’s making the tapioca so hopefully next time when I visit, it’ll be much better (today when I was there the tapioca was sold out but I revisit to try it). This time I ordered their lychee galaxy tea with brown sugar jelly. I think it tasted really refreshing and suitable for warm weather!

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I came here and ordered their matcha latte quite often and was and actually is still a fan of this place, but the quality today was disappointing. I ordered the same matcha latte but got informed it dose not come with tapioca by default anymore. It costs 50 cents extra to have the boba. I know in the very beginning, their matcha latte medium size was only 5 euros (including tapioca), and now it’s 5.75(including tapioca), making it a 15% price rise. That’s fine. BUT, the tapioca tasted hard and not fresh. I can almost say it might be put in the fridge over night because of this texture. If not overnight, they didn’t time it well and let the same batch sit there and getting worse in quality during the day (I’ve been there in late afternoon a couple of time and it wasn’t like this before). On top of that, their machine to make warm drink is broken, making this even a more disappointing experience than what I used to have (I came here very often). I hope you can improve the quality and make sure customers are satisfied with it. 50 cents more for hard and bad quality boba is not acceptable.

Jonjoe E

Ordered on uber eats. Had two sips and it was all gone. All ice and no drink